This Privacy Policy explains how RFI WR (Construction) collects, uses, stores, and protects information when authorized users access the web or mobile application for Request for Inspection, construction monitoring, and related project workflow activities.
Information We Collect
The application may collect and process the following information:
- User account details such as name, mobile number, role, department, assigned project, and login credentials.
- Authentication information such as OTP verification status and session details.
- Project and construction workflow data including RFI records, inspection requests, activity details, checklist responses, numeric measurements, status updates, approvals, remarks, and inspection history.
- Uploaded inspection documents and media such as photos, PDF files, supporting documents, and related metadata.
- Operational data such as project, agency, section, location, contract, structure asset, and work category details entered by authorized users.
- Basic technical information such as IP address, browser or device information, access time, and logs required for security, troubleshooting, and audit purposes.
How We Use Information
Information is used only for official application purposes, including:
- Providing secure login and role-based access.
- Creating, forwarding, inspecting, approving, rejecting, closing, and tracking RFI records.
- Maintaining project records, inspection evidence, audit trails, and construction progress data.
- Sending OTP or account-related messages where required.
- Improving application reliability, security, and support.
- Complying with administrative, contractual, legal, or regulatory requirements applicable to the project.
Sharing of Information
We do not sell personal information. Information may be shared only with authorized administrators, project officials, inspection teams, contractors, agencies, service providers, or authorized authorities where required for official workflow, support, audit, compliance, or legal purposes.
Data Security
We use reasonable technical and organizational safeguards to protect information against unauthorized access, misuse, alteration, or disclosure. Access to the application is role-based and limited to authorized users. However, no internet-based system can be guaranteed to be completely secure.
Data Retention
Records are retained for as long as required for project administration, inspection history, audit, legal, contractual, or operational purposes. Uploaded documents and inspection records may be retained as official project evidence.
User Rights and Access
Authorized users may contact the application administrator to request correction or review of account details where permitted by the project rules. Some official inspection, audit, or project records may not be deleted if retention is required for administrative, contractual, legal, or compliance reasons.
Children's Privacy
This application is intended for authorized official users only. It is not intended for children and does not knowingly collect information from children.
Third-Party Services
The application may use hosting, SMS/OTP, analytics, storage, or other technical service providers for operating the platform. These providers may process limited information only as needed to provide their services.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
Contact Us
For questions about this Privacy Policy or data handling, please contact the official RFI WR (Construction) application administrator or the developer/support contact listed on the Google Play Store app listing.